There are many ways that victims of crime can seek financial assistance in Manitoba. The province has a specific program for victims of crime called the Manitoba Compensation for Victims of Crime Program, as well as other programs available to the general population that victims may access if needed. All of these programs are listed and discussed below. If you have specific questions about any of these programs, you can find contact information for each below as well.

MANITOBA COMPENSATION FOR VICTIMS OF CRIME PROGRAM

ELIGIBILITY CRITERIA

Crimes covered by the Manitoba Compensation for Victims of Crime Program are outlined in the Victims’ Rights Regulations of the Victims’ Bill of Rights Act.

In Manitoba, the Compensation for Victims of Crime Program is available to victims, family members, dependants of deceased victims, witnesses and those who were injured while helping a police officer or trying to prevent a crime. These people may be eligible for compensation from this program if they meet the following criteria:

  • The crime was reported to the police as soon as possible after it happened (no charge or conviction needed)
  • You apply to the compensation program within one year of the crime, although exceptions can be made in cases where it is deemed appropriate (ex. sexual assault or if the victim was a child when the crime occurred)
  • The crime must have happened in Manitoba

The Manitoba compensation program does not provide compensation for pain and suffering, for injuries or deaths that were the result of motor vehicle accidents, or if the victim or witness has a serious criminal record.

You may not be eligible for compensation if:

  • The crime was not reported to the police right after it happened
  • The victim’s actions directly or indirectly caused his/her own injury or death n the victim was involved in a crime when the injury or death happened
  • The victim did not help police or testify in court against the person who committed the crime (the alleged offender)
  • The victim or witness was convicted of a serious crime in the past 10 years

Additionally, this program takes into account income from other sources when determining the amount of compensation to be given, meaning that assistance from programs such as Manitoba Worker’s Compensation, Canada Pension Plan, employment insurance, restitution granted, or other forms of personal insurance will all influence the amount of financial compensation that the program can provide. For specific information about how your compensation will be influenced, you should contact the program directly.

TYPES OF COVERAGE AVAILABLE

There are many different types of coverage available for victims, witnesses, and family members of deceased victims in Manitoba. In total, the maximum amount of compensation available to victims is $100,000, however it should be noted that some specific expenses have their own maximum amounts which are indicated in brackets.

Victims may receive financial assistance or services for:

  • Counselling Services (up to a maximum of $2,000)
  • Medical Services
  • Medical Equipment and Supplies
  • Prescription drugs
  • Dental services
  • Loss of wages or income (maximum 55% of the victim’s gross total income; up to $486 per week)
  • Rehabilitation
  • Retraining (expenses for education and training courses or programs to improve skills)
  • Compensation for belongings that got damaged during the crime
  • Travel and accommodation expenses if you need to leave your community to receive services because of injuries from the crime
  • Attendants for personal care and/or household jobs
  • Changes to home or vehicles needed because of disability caused by the crime
  • Child support for a child born as a result of a crime
  • Crime scene cleaning
  • Permanent impairment award for victims who suffer a permanent physical or psychological injury (one-time lump sum benefit based on the type of disability)

Family members of deceased victims may receive financial assistance/services for:

  • Counselling services (up to $2,000 per family member)
  • Travel and accommodation (if they need to leave community to receive counselling or to attend the family member’s funeral)
  • Bereavement leave (maximum of $94/day, but calculated at 55% of income lost; maximum of 5 days)
  • Funeral coverage (up to a maximum of $5,400)
  • Crime scene cleaning
  • Loss of wages or income (spouses, children and relatives may be eligible)

Witnesses may receive financial assistance or services for:

  • Travel and accommodation (if they need to leave the community to get counselling)
  • Repair or replace clothing
  • Crime scene cleaning

APPLICATION AND CONTACT INFORMATION

Once applications are submitted it can take 2 to 4 weeks until a decision is made. If the victim or witness is unable to apply themselves because of age, physical or mental limitation, another person may apply on their behalf.

Application Forms and more information on the program can be found found online.

Applications can also be obtained at your local Victim Services office (for a listing of offices you should call 1-866-484-2846). Completed applications can be mailed or faxed to:

Compensation for Victims of Crime Program
1410 – 405 Broadway Avenue
Winnipeg MB R3C 3L6
Fax:  204-948-3071

If you have questions about how to apply or need assistance with filling out your application, The Compensation for Victims of Crime Program can be reached directly at 204-945-0899 in Winnipeg, toll-free at 1-800-262-9344, or via email at cvcp@gov.mb.ca.

APPEALING A DECISION

You will be provided with a written document outlining the decision by the Compensation Program and the type of, if any, compensation you will be given. If you do not agree with the decision, you may request to have it reviewed within 60 days. To do so, you must send a letter to the Compensation for Victims of Crime Program (address listed above). If the decision has been reviewed and you still do not agree, you may appeal the decision. Information on how to do this is included with in the package sent to you regarding the first decision made. If you would like more information on these processes, you should speak to the compensation officer involved in your case.

MANITOBA FAMILY SERVICES AND LABOUR: EMPLOYMENT AND INCOME ASSISTANCE (EIA)

This program is designed to assist people in a variety of familial and employment situations to support themselves and their family. For people who are able to work, EIA will help them go back to work by providing supports to employment as well.

ELIGIBILITY

To be eligible for financial assistance under this program there are some basic eligibility requirements, including:

  • You must live in Manitoba and be in financial need,
  • The total cost of your or your family’s monthly basic needs and housing costs are more than your total financial resources (your financial resources are based on your income and assets).
  • The amount of assistance you can receive is based on:
  • The number of people in your family, their ages and relationships to each other,
  • The EIA basic allowance rate for your family size,
  • The cost of your shelter, utilities and fuel,
  • The cost of some of your ongoing health needs.

TYPE OF ASSISTANCE AVAILABLE

EIA provides benefits to help with the costs of things that are necessary for your health and well-being. You decide how to spend your total income (including any money received from EIA) on things like shelter, food, clothing, personal needs and household supplies.  EIA will also pay actual costs for your utilities (water, hydro and fuel), if they are not already included in your rent. Some goods and services cost more in northern Manitoba and therefore EIA provides the Northern Allowance for people living in that region.

In addition to providing income support, EIA can also provide:

  • Health needs: including things such as addictions treatment, ambulance costs, dental and eye care, hearing aids, medical equipment and supplies, prescription drugs etc.
  • Child care
  • Funeral services/transportation
  • Home repairs
  • Identification replacement
  • School supplies for dependent children
  • Northern energy costs
  • Beds and bedding
  • Prosthetic and orthotic devices
  • Security deposits

APPLICATION AND CONTACT INFORMATION

The EIA provides different levels and types of benefits depending on your situation, such as whether you are a single parent, have dependent children, have a disability, and are able to work, as well as others. More Information about which benefits you can apply for based on your particular situation can be found online, along with the necessary application forms.

You should contact the EIA before applying to ensure that you fill out the correct forms and are receiving the best assistance possible for your circumstances. The EIA can be contacted at 204-948-4000 (Winnipeg) or 1-877-812-0014 (toll-free) if you are outside of Winnipeg. A List of EIA Offices can also be found online.

APPEALING A DECISION

If you do not agree with a decision made by the EIA, you have the option of appealing that decision within 30 days of being notified. More Information on this process can be found online. The necessary Appeal Forms to fill out when appealing a decision can also be found online. If you need assistance in making an appeal, you should talk to the EIA worker responsible for your case or contact the Social Services Appeal Board at 1-800-282-8069.

WORKER’S COMPENSATION BOARD OF MANITOBA (WCB)

ELIGIBILITY

If you are victimized at work, you may be able to receive financial assistance through the WCB of Manitoba as long as the injury or illness arises out of and occurs in the course of the employment. In most cases, victims of criminal violence would be covered by the WCB, as long as their injuries occurred while at work.

TYPES OF BENEFITS AVAILABLE

Wage loss benefits: You will receive a maximum of 90% of your net average wages for the period in which you are unable to return to work. The WCB will deduct income tax, Employment Insurance, and Canada Pension Plan (CPP) contributions from the amount you are paid. Income from other sources (such as disability insurance plans, CPP disability benefits, or Employment Insurance) will be considered when calculating your compensation benefits.

Medical Aid Benefits: medical costs directly associated with your injury may also be covered. Some of these expenses that can be reimbursed include:

  • Hospital expenses
  • Physiotherapy and occupational therapy
  • Prescribed medication
  • Dental treatment
  • Replacement or repair of prosthetics, eyeglasses, or dentures
  • Artificial limbs, braces, crutches, canes, hearing aids and other aids (and reasonable maintenance of these items)
  • Orthotic alteration of footwear as needed
  • The replacement cost of clothing damaged because of an injury
  • Transportation and living
  • Personal care allowance
  • Permanent Disability Benefits: Lump sum payments, in addition to your wage loss benefits, are given for permanent, physical or mental impairment. The payment will be determined based on the degree of your impairment and your age.
  • Benefits for the Family of Fatally Injured Workers: If a person suffers a fatal injury at work, the spouse of the deceased person must apply within one year of the incident in order to receive these benefits. Dependant spouses or common-law partners will receive a lump sum payment of $76,530 as well as a monthly pension. Dependent children will receive $420 per month up to age 18, and a monthly payment may be paid to children 18 years of age or older if they are continuing their education. Up to $11,780 may be provided by the WCB to assist with funeral expenses and necessary expenses for transportation of the deceased.

APPLICATION AND CONTACT INFORMATION

To begin the claims process, you should contact the WCB at 204-954-4100 (Winnipeg) or 1-855-954-4321 (toll-free) you may also call their distress line for immediate assistance at (24-hours) 1-800-719-3809. Once you call the WCB you will be required to fill out a Workers’ Report of Injury Form, which is available online. Or you can call 204-954-4922 to obtain a paper copy. Once you have completed the form, you can either fax it to 204-954-4999 (Winnipeg) or, 1-877-872-3804 (outside Winnipeg), or mail it to:

The Workers Compensation Board of Manitoba
333 Broadway
Winnipeg, MB
R3C 4W3

If you would like more information, please visit the WCB Website, or call 204-954-4922.

APPEALING A DECISION

If you do not agree with the decision made by the WCB, you can appeal their decision. To begin your appeal, you should complete the Appeal Form found online, or you can mail it to:

The Review Office
333 Broadway
Winnipeg, MB
R3C 2X4

Or Fax it to:
Winnipeg- 204-954-4999
Outside Winnipeg 1-877-872-3804

It normally takes between four and eight weeks for your appeal to be considered. If you are still not satisfied with the decision, a further appeal can be made to the WCB Appeal Commission. More Information about this process can be found online.

MANITOBA PUBLIC VEHICLE INSURANCE PROGRAM

In Manitoba, every driver is obligated to purchase basic auto insurance from the provincial government. This coverage ensures that every person involved in an accident is insured, regardless of whether or not they were at fault. The insurance also protects you from claims made by others against you (you cannot be sued).

Some of the things that your basic insurance can compensate you for (these may be expanded if you chose to purchase additional insurance) include:

  • Personal injury protection for injury or death caused by an automobile;
  • Coverage for accidental damage to most registered vehicles;
  • Coverage for claims made against you if your registered vehicle injures other people elsewhere in Canada or the United States or damages other people’s property anywhere in Canada or the U.S.

Specific information about the different types of coverage options and maximum insurance amounts can be found in an online Policy Guide, or you can contact Manitoba Public Insurance at:

Manitoba Public Insurance
Box 6300, Room B100, 234 Donald Street
Winnipeg, MB
R3C 4A4
204-985-7000 or 1-800-665-2410

For those people who have suffered a particularly horrific accident, including hit and run accidents or in cases where a person has been killed, Manitoba Public Insurance will often compensate for grief counselling services, and may also decrease or wave a claimant’s deductable. To find out more about these services, you should talk to your insurance representative or call the number listed above.

* See “A Victim’s Guide to Financial Assistance Available to Canadians” for additional information on Federal Programs and restitution.


Feedback about our Victim Library is greatly appreciated.
Please vofv(at)victimsofviolence(dot)on.ca if you have any comments, or to report errors or omissions.

Last modified: September 21, 2016

Updates to our Victim Library would not be possible without funding from
Department of Justice Canada